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Medium | Links |
|---|---|
Documentation | |
Technical documentation | |
support@requirementyogi.atlassian.net (Not recommended, please create a ticket instead) | |
Issue trackers |
Response times
Type | |
|---|---|
1h | Data Center and Cloud apps with priority “Blocking issue”, if this priority is relevant. |
4hrs (1/2 day) | Cloud apps with Blocking priority, Data Center and Cloud apps with priority “High Priority”, if this priority is relevant Blocking and High priority. |
8hrs (1 working day) | Cloud apps with Priority High and Medium priority, Data Center and Cloud apps , with Priority “Low Priority”priority. |
3 days | Data Center and Cloud apps if no priority is selectedwith Low priority or without priority. |
Our public target is to provide an answer within the above times:
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