Customers at risk of losing Jira links: Implement hidden requirements in Jira

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Description

When a user temporarily deletes a requirement in Confluence and recreates it, it destroys the link to this requirement in Jira. It can happen in 3 situations:

  • The user wants to split a page of 400 requirements into two pages. They cut-and-paste half of the page, saves the first and saves the second. In the tiny time before the second is saved, requirements don't exist and messages are sent to Jira.

  • The user switches from importing through Excel to importing as a table in a page,

  • The user clears a page to reimport a document, pastes it, saves, replaces the keys with RY macros in view mode.

Suggestion

  • Create a new type of message to Jira, "REQUIREMENT_TRASHED", so Jira adds a flag to the RemoteRequirement table such as "deleted=true".

  • This new type of message shouldn’t be recognized by older versions, so older versions which are not compatible will keep their links to deleted requirements.

  • Those requirements in Jira shouldn't be returned by the StorageAPI at all,

  • The link should keep existing in Confluence,

  • When restoring a requirement in Confluence, and it has links to Jira, send the message "REQUIREMENT_RESTORED".

  • When should the requirement in Jira entirely disappear? I'm not comfortable with keeping content that users might believe is deleted, without providing a way to delete them.

  • Those event names are too long, we generally find shorter names.

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Reporter

Requirement Yogi

Created May 4, 2021 at 8:17 PM
Updated December 21, 2021 at 11:37 AM
Resolved May 24, 2021 at 1:08 PM